Workspace & billing

Billing and plans

Relaticle Cloud is priced per workspace, never per seat. Trials, subscriptions, credits, and pausing explained.

Updated August 13, 2026

Relaticle Cloud is billed per workspace, never per seat, so you can invite your whole team without the price moving. The Billing page lives under your workspace name in the sidebar; subscription actions there belong to the workspace owner, and other members see who to ask.

Cloud Pro

One paid plan: unlimited users and records, 2,000 AI credits a month, premium AI models, the REST API and MCP server, and email support. Pay monthly, or yearly for a discount. Current prices are on the pricing page.

Every new workspace can start a 14-day Pro trial with no card. When the trial ends, subscribe from the Billing page to keep Cloud access.

Managing the subscription

Manage subscription opens the billing portal, where you update the payment method, download invoices, and switch between monthly and yearly. Cancelling keeps Pro until the end of the paid period.

If the subscription lapses

The workspace pauses. The app, API, MCP server, and AI assistant step aside, but your records are safe and remain stored. Resubscribing restores everything exactly as it was. A paused workspace can still be deleted by its owner, and its 30-day deletion grace period applies as usual.

AI credits

The plan's monthly credit allowance resets each billing period. Pro workspaces can buy one-time credit packs from the Billing page. Purchased credits are spent only after the monthly allowance and never expire. The same page shows how many credits the workspace has used this period. What credits are and what messages cost is covered in AI credits and rate limits.

Self-hosting instead

Relaticle is open source (AGPL-3.0). Self-hosted installs are free forever, with no workspace pausing and no credit billing; AI usage runs on your own provider keys. See the Self-Hosting Guide.