Tasks & notes

Work with tasks

Create tasks with status, priority, due dates, and assignees, then keep on top of them with filters and digests.

Updated August 13, 2026

A task is a follow-up with a deadline: call the customer back, send the proposal, chase the contract. Create tasks from the Tasks list with New task, or from a company, person, or opportunity page. Tasks made there arrive already linked to the record.

What's on a task

  • Title: required, the only must-have.
  • Status: To do, In progress, or Done by default; these options are yours to rename, and they define the board's columns.
  • Priority: Low, Medium, or High.
  • Due Date: drives the overdue highlights and the daily digest.
  • Description: rich text for the details.
  • Assignees: one or more teammates.
  • Companies and People: the records the task is about. Linking a task to an opportunity happens from the opportunity's Tasks tab.

Find your work

  • The Home page shows your next open tasks, ordered by due date, with overdue ones in red.
  • On the Tasks list, the Assigned to me filter cuts the list down to yours, and you can group rows by Status or Priority.
  • Ask the AI assistant; "what's overdue?" works.

Stay notified

Open Settings from your avatar menu, then Notifications, to control two signals. Task Assignments is an in-app notification when a task is assigned to you, with an optional email. Daily digest is an email each morning listing your overdue and due-today tasks. The digest only sends when there's something in it.