Use your email with an AI assistant - Relaticle  

    [Email & calendar](https://relaticle.com/help/email-and-calendar)

 Use your email with an AI assistant 
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Let Claude, ChatGPT, or another connected assistant read email you can see, save drafts, and send for you with a five minute window to cancel.

 Updated October 6, 2026

 A connected assistant such as Claude or ChatGPT can work with your synced email. It gets what your role in the workspace allows, and it never sees more than you see in Relaticle.

A connector you added before email access existed has none until you connect it again.

[](#give-a-connector-email-access "Permalink")Give a connector email access
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1. If the assistant is already connected, open **Access Tokens** from your avatar menu, find it under **AI Connectors**, and click **Revoke**.
2. Add Relaticle to the assistant again. The steps are in [Connect Claude or ChatGPT to Relaticle](/help/ai-assistant/connect-claude-or-chatgpt).
3. On the Relaticle consent screen, pick the workspace.
4. Read the list of what the assistant will be able to do, then click **Authorize**.

The list follows your role in the workspace you picked.

| On the list | What the assistant can do | Who gets it |
|---|---|---|
| **Read the email you can see** | Read the email you can already see in this workspace. | Every role |
| **Save email drafts** | Write a draft into your Drafts. Nothing is sent. | Every role |
| **Send email as you** | Send from a mailbox you connected, after a five minute hold. | Owner, Admin, Member |

A connector gets everything on the list. To give an assistant less, use an access token.

[](#turn-it-on-for-an-access-token "Permalink")Turn it on for an access token
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Open **Access Tokens** from your avatar menu. Tick **Read email**, **Draft email**, or **Send email** when you create a token. For a token you already have, click its **Permissions** icon, change the boxes, and save.

[](#what-the-assistant-can-read "Permalink")What the assistant can read
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The assistant reads an email at the sharing level that email has for you. The level names are the ones in [Choose who sees your email](/help/email-and-calendar/choose-who-sees-your-email).

| Sharing level | What the assistant gets |
|---|---|
| Your own email | Everything, including BCC recipients. |
| **Full access** | The sender, the To and CC recipients, the subject, the message text, and the names of attachments. |
| **Subject line and metadata** | The sender, the To recipients, the subject, and the time. |
| **Metadata only** | The sender, the To recipients, and the time. |
| **Private** | Nothing. The email does not appear. |

A very long message is cut, and the assistant is told it was cut. It never receives the contents of an attachment.

Only email that was delivered appears. Drafts and email waiting to send do not. A teammate's internal conversations stay hidden. Ask for the email on a protected or blocked person or company and the assistant gets nothing back.

When an email shows less than the assistant needs, you can [ask the teammate for more access](/help/email-and-calendar/request-access-to-an-email).

[](#drafts-and-sending "Permalink")Drafts and sending
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The assistant writes plain text or markdown, and Relaticle turns it into the email. The email carries no images and no attachments. Your mailbox's default signature is added unless the assistant leaves it out. A draft goes into your **Drafts**, and you review it before you send.

An email the assistant sends waits five minutes before it leaves. It sends from a mailbox you connected yourself, never a teammate's.

1. You get a notification, such as "Claude queued an email". It names the subject and the recipients.
2. Click **Cancel send** in that notification to stop it.
3. You can also open the **Emails** page, then **Outbox**, and cancel the email there.

After five minutes the email goes out and cannot be cancelled. It then shows in your synced email like any other.

The Owner, Admin, and Member roles can send through an assistant. A Viewer cannot. See [Manage members and roles](/help/workspace/manage-members-and-roles).

[](#turn-it-off "Permalink")Turn it off
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For a connector, click **Revoke** under **AI Connectors**. A connector has no setting for email alone, so an assistant that should keep your records without your email needs an access token with the email boxes empty. For an access token, click its **Permissions** icon and untick the email boxes.

[](#before-you-grant-sending "Permalink")Before you grant sending
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An assistant acts on what it reads, and email text comes from outside senders. Grant sending only to an assistant you trust, and cancel anything you did not ask for.

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