Read and reply to email on a record - Relaticle [Email & calendar](https://relaticle.com/help/email-and-calendar) Read and reply to email on a record ===================================== Find every synced conversation on a person, company, or opportunity, then reply, forward, or compose a new email without leaving the record. Updated October 5, 2026 Synced email lives on the record it involves. Open a person, company, or opportunity and click its **Emails** tab to read the conversation and answer it. Relaticle matches each email to people by email address and to companies by domain. [](#read-a-conversation "Permalink")Read a conversation ------------------------------------------------------- Each row shows the subject, the participants, the first line, and whose mailbox it came through, as **via** and a name. Use **Search emails…** to narrow the list. Click a row to open the email. The reader shows the sender, the recipients, the body, and any attachments. ![A person's Emails tab listing four conversations, two fully visible and two from a teammate's mailbox with a Request access button](/help-assets/email-and-calendar/read-and-reply-to-email-1.png) A row from a teammate's mailbox shows only what that teammate shares. A hidden subject reads **(subject hidden)**. See [Request access to an email from a teammate](/help/email-and-calendar/request-access-to-an-email). [](#reply-or-forward "Permalink")Reply or forward ------------------------------------------------- 1. Open the email. 2. Click **Reply**, **Reply all**, or **Forward**. 3. Write your message and click **Send email**. The reader also has **Sharing**, which sets who can see that one email, and **Summarize thread**, which writes an AI summary of the conversation. [](#write-a-new-email "Permalink")Write a new email --------------------------------------------------- Click **Compose** on the **Emails** tab, or **Compose email** at the top of the record. The record's address is already in **To**. - **From** picks the connected account to send from. - **CC** and **BCC** add their fields. - The toolbar formats text, and **Insert variable** adds a merge tag: full name, company, phone number, job title, LinkedIn, or today's date. - **Attach files**, **Signature**, and **Use template** sit below the message. Close a message before sending and it is saved as a draft. [](#add-a-signature "Permalink")Add a signature ----------------------------------------------- In the composer, click **Signature**, then **New signature**. Give it a name, write the content, and tick **Use as my default signature** to add it to every email from that account. You can also manage signatures from the account's **Signatures** tab under **Workspace Settings**. [](#follow-what-you-sent "Permalink")Follow what you sent --------------------------------------------------------- The **Emails** page in the sidebar tracks your own outgoing mail in four tabs. - **Drafts**: messages you closed before sending. **Continue writing**reopens one. - **Outbox**: email waiting to go, split into **Queued**, **Scheduled**, **Sending**, **Failed**, and **Sent in the last 24 hours**. You can cancel a queued email or change its **Send at** time. - **Failed**: email that could not be delivered, which you can retry. - **Templates**: messages you saved to reuse. [](#if-relaticle-cant-send-from-your-account "Permalink")If Relaticle can't send from your account -------------------------------------------------------------------------------------------------- The composer shows **Relaticle can't send from this account yet** when the account was connected without send access. Click **Grant permission** and approve it at Google. [ Edit this page on GitHub ](https://github.com/Relaticle/relaticle/edit/main/packages/Documentation/resources/content/help/email-and-calendar/read-and-reply-to-email.md) [ Ask a question in Discord ](https://relaticle.com/discord) [ Contact support ](https://relaticle.com/contact)