Relaticle vs Twenty: Open-Source CRM Compared - Relaticle [ Back to blog ](https://relaticle.com/blog) ![Relaticle vs Twenty: An Honest Comparison](https://relaticle.com/storage/ink/01M17KW9HYEC87Y09YJREMNWQH.png)Choose **Twenty** if custom objects and a TypeScript app framework are central to your CRM requirements. Choose **Relaticle** if its CRM model, built-in chat approval flow, and flat hosted pricing fit your team. Both products support self-hosting and first-party MCP access. Neither choice removes the need to operate supporting services or verify AI behavior. We build Relaticle, so this comparison states its limits alongside its strengths. [](#at-a-glance "Permalink")At a glance --------------------------------------- | Dimension | Relaticle | |---|---| | License | AGPL-3.0 | | Pricing model | $24/mo flat (or $19/mo billed annually), unlimited users, AI credit packs on top | | Stack & self-host requirements | Laravel + Filament; app, Horizon, scheduler, PostgreSQL, and Redis services | | AI / MCP | Built-in chat and first-party MCP; self-hosted chat supports configured local models and remains credit-metered | | Extensibility | Custom fields, REST API, MCP, and self-hosted code changes | | Dimension | Twenty | |---|---| | License | AGPL-3.0 core; check the repository license for enterprise exceptions | | Pricing model | Pro $9/user/mo and Organization $19/user/mo, both billed yearly; Enterprise from $50k/yr | | Stack & self-host requirements | Node/NestJS, PostgreSQL, Redis, and background workers; check enterprise licensing | | AI / MCP | First-party MCP with OAuth or API keys, documented for Cloud and self-hosted deployments | | Extensibility | Apps framework: TypeScript packages for custom objects, server-side logic, UI components, and AI agents | *Reviewed September 22, 2026. Competitor sources: [Twenty pricing](https://twenty.com/pricing), [MCP documentation](https://docs.twenty.com/user-guide/ai/capabilities/mcp), and [repository license](https://github.com/twentyhq/twenty/blob/main/LICENSE). Relaticle claims were checked against its current repository.* ![Relaticle and Twenty record views side by side](https://relaticle.com/storage/ink/01M09G87C50KRJM5PQFZWSRF68.png)*Twenty screenshot: twenty.com (official site); Relaticle shown from a live workspace.* [](#ai--mcp-what-each-one-actually-ships "Permalink")AI & MCP: what each one actually ships ----------------------------------------------------------------------------------------------- Compare the built-in assistant and external MCP access as separate workflows. Twenty documents a [first-party MCP server](https://docs.twenty.com/user-guide/ai/capabilities/mcp) for Cloud and self-hosted deployments. Both support OAuth or API keys. Its endpoint uses the workspace domain followed by `/mcp`. The authenticated user or API-key role determines access. *Correction: an earlier version said self-hosted MCP was undocumented for Twenty. That was wrong. Its official documentation explicitly covers self-hosted configuration.* Relaticle includes a built-in chat assistant and an MCP server. Both are available in its self-hosted codebase. Administrators can configure supported cloud providers or a local Ollama model for chat. Self-hosted chat still uses credits, and cloud model access depends on the workspace plan. MCP exposes application tools; it does not itself select or run a language model. ![Relaticle AI chat proposal card for a company create action, with Discard and Create buttons](https://relaticle.com/storage/ink/01M09G7DFCSNVQQCPYBB1WMRQ3.png) Relaticle's built-in assistant proposes CRM writes for human approval. A request involving several records can produce a batch proposal. The application enforces the approval step before executing the proposed writes. Test the model you intend to use with your actual fields and workflows. External agents connected through MCP use a separate write path. Those calls commit directly under the connected user's authorization. Our [MCP guide](https://relaticle.com/blog/how-to-connect-claude-to-your-crm-with-mcp) explains the distinction. Both products offer OAuth and token-based MCP authentication. That makes self-hosted MCP an area of overlap. Choose based on the records, permissions, and workflows you need, then test them with the intended client. [](#pricing-per-seat-vs-flat "Permalink")Pricing: per-seat vs. flat ------------------------------------------------------------------- Relaticle's hosted price is per workspace. Twenty's Cloud plans charge per user. Self-hosted software and managed hosting are separate purchasing decisions. The overview table gives the published starting prices. Both quoted Twenty seat prices use annual billing. Check [Twenty's current pricing](https://twenty.com/pricing) and [Relaticle pricing](https://relaticle.com/pricing) before purchasing. For ten users, multiply Twenty's seat price by ten. Relaticle's hosted workspace price does not change with that headcount. That calculation compares billing models, not feature equivalence. Twenty's Organization plan includes SSO and row-level permissions. Enterprise adds capabilities such as single-tenant isolation and SCIM. Decide whether those requirements apply before comparing the invoices. Relaticle's chat has a monthly credit allowance and supports prepaid top-ups on eligible hosted workspaces. Include expected AI usage in the comparison. Direct MCP usage does not consume the built-in chat balance, although the external AI client may have separate charges. [](#deployment--self-hosting "Permalink")Deployment & self-hosting ---------------------------------------------------------------------- Relaticle can run on one server. Its Docker Compose configuration runs the app, Horizon worker, scheduler, PostgreSQL, and Redis as separate services. The CRM is AGPL-3.0 licensed. Self-hosted chat still uses credits, and cloud model availability depends on the workspace plan. Twenty also requires an application, PostgreSQL, Redis, and background processing. Review its [repository and deployment instructions](https://github.com/twentyhq/twenty) for the current setup. Its [license](https://github.com/twentyhq/twenty/blob/main/LICENSE) identifies exceptions and enterprise licensing. Self-hosting does not automatically grant rights to every enterprise feature. Both deployments require maintenance, backups, and monitoring. A single server can run several services. Compare that operating work with your team's experience instead of equating one server with one process. [](#extensibility-and-ecosystem "Permalink")Extensibility and ecosystem ----------------------------------------------------------------------- Twenty is the stronger candidate when your requirements include custom objects and packaged application extensions. That recommendation follows its documented extension surface, not a claim that every workflow is better. Twenty's [Apps framework](https://twenty.com/pricing) supports TypeScript extensions containing custom objects, server logic, React components, and AI agents. Verify the deployment and sharing requirements for the plan you intend to use. Relaticle supports custom fields, a REST API, MCP tools, and application code you can modify when self-hosting. Its current codebase does not provide an equivalent public app marketplace or custom-object app framework. If your plan depends on those capabilities, evaluate Twenty first. [](#community-and-project-fit "Permalink")Community and project fit ------------------------------------------------------------------- Read both projects' current issues, release notes, and contribution history: [Twenty](https://github.com/twentyhq/twenty) and [Relaticle](https://github.com/relaticle/relaticle). A star count measures attention, not whether your workflow works. Look for evidence about upgrades, unresolved problems in features you need, and how maintainers handle reports. Run a small evaluation before committing your migration. ![Twenty's public GitHub repository page](https://relaticle.com/storage/ink/01M09E1T68CKD7V780PF3WN9AH.png)*Historical screenshot of Twenty's official repository. Check the linked repository for current activity.* [](#when-to-choose-which "Permalink")When to choose which --------------------------------------------------------- Choose Twenty when custom objects, packaged extensions, or its documented governance features are central requirements. Verify those features on your intended plan and deployment. Choose Relaticle when its companies, people, opportunities, tasks, and notes fit your workflow. Its built-in chat approval flow, self-hosting option, and flat hosted pricing may suit that scope. Both products support self-hosted MCP. Both require operating work when you run them yourself. Relaticle's self-hosted chat remains metered, so local model support should not be read as unlimited application usage. Use our [self-hosting guide](https://relaticle.com/blog/self-hosting-an-ai-native-crm-in-2026) to inspect Relaticle's deployment requirements. Compare them with the workflows and costs you expect before choosing. Tagged: [ #open-source ](https://relaticle.com/blog/tag/open-source) Related posts ------------- [ Comparisons Sep 25, 2026 Relaticle vs HubSpot: An Honest Comparison -------------------------------------------- HubSpot offers a broad customer platform with free AI and official MCP. 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